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ALERT
Please be advised that the ATMs at our Georgetown branch, located at 2142 Ralph Avenue in Brooklyn, will be temporarily unavailable due to a planned electrical shutdown from 5pm – 2am on the upcoming days:

*July 1st - > July 3rd 
 *July 5th

During these times, please visit one of our other local ATMs or use our Digital Banking platform. We apologize for any inconvenience this may cause.

Billing Error

A mistake on a billing statement or invoice. This could include incorrect charges, duplicate charges, or charges for services not provided.

More Details

A billing error is a mistake on a billing statement, such as an incorrect charge or a charge for a service that was not provided. Usually they are a result of a mistake made by the person or organization issuing the bill, or a mistake made by the account holder when providing their payment information.

Example

If you examine your credit card bill and notice that you were charged twice for the same item, this is a billing error. You can rectify this error by calling the credit card company and disputing the duplicate charge.

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